Erik came out for an estimate and was very informative & straightforward with the pricing and what rebates I would qualify for. He & his crew were exactly on time when it came time for the install of our furnace & central air units. Everything was done as he said it would be and they cleaned up nicely (and got the old units picked up before they were even done with the install). I was informed on how to operate the new system. The whole experience was made very easy for a situation I had been stressed over. Very pleased with the service!